What Operator may do
What Operator may do itself
Emergency stop
What Operator may do per step
1 = Operator only suggests it, you do it yourself. 2 = Operator prepares it, you approve each case. 3 = Operator does it itself, within the daily limit.
Send first reply
Limit per day: 40
Now: Automatic
Stop a chat itself
Limit per day: 15
Now: Approve one by one
Hand a contact to you
Limit per day: 20
Now: Automatic
Buy a bump
Limit per day: 1
Now: Suggest
Change your profile
Now: Suggest
Suggest an appointment
Now: Suggest
Blocked numbers
What Operator did
Serious contact handed to you — score 9.
Serious contact handed to you — score 7.
Conversation closed — no meaningful response, spam pattern.
Conversation closed — not serious.
Explicit opt-out request, permanently recorded.
Operator closed this conversation: the request doesn't fit the fixed rates.
First message sent.
Level 1 (advise): window 08:30-09:00, you bump yourself.